Q1. What payment methods do you accept? A: We currently accept bank transfer only. Payment details will be sent to you by email after you submit the Order Request form. Q2. How long does shipping take? A: Orders are prepared within 2 days after payment is confirmed. Delivery to UK addresses usually takes 5–7 days, and a tracking number will be provided. Q3. Is my order confirmed once I submit the form? A: No. Orders are confirmed only after payment is received. All bundles are available in limited quantities, and confirmation follows a first-paid, first-served basis. Q4. Can I order more than one bundle? A: Yes. You can add multiple bundles in one order. Simply select the quantity or mention it in the Notes section of the form. Q5. Do you accept returns or refunds? A: Due to our limited weekly drops and special pricing, returns are only accepted if: the wrong product was sent, or the product arrived damaged. Please contact us within 48 hours with a photo if this happens. Q6. Are the products authentic? A: Yes. All products are sourced directly from verified Korean beauty brands and are 100% authentic. Q7. Do you ship outside the UK? A: At the moment, we ship within the UK only. International delivery options will be added in future drops. Q8. What happens if I miss the payment window? A: If payment is not made within 24 hours after receiving the payment details, your order may be automatically released to the next customer on the waitlist.